DewinMCT

Legal

Privacy Policy

This policy explains how DEWIN (Shaanxi DEWIN MCT manufacturing group, referred to as "DEWIN", "we", "us") collects, uses, and protects information when you visit www.dewinmct.com or contact us about our multi cable transit (MCT) products and services.

Effective date: January 1, 2026

On this page

1. Information we collect

As a B2B manufacturer supplying MCT systems to purchasing engineers, sourcing managers, and EPC project teams, we collect information in the following ways.

Information you provide directly

When you submit an enquiry, request a free sample, download a drawing or CAD file, or request a cross-reference table, we may collect your name, company name, job title, country, phone number, and the technical details of your enquiry (such as frame size, cable diameter, or drawing files you attach).

Information collected automatically

When you visit our website, our server and analytics tools may automatically collect your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This is used to understand how our site is used and to keep it secure.

Information from other sources

We may receive information about you from industry exhibitions, trade directories, LinkedIn, or referrals from engineering peers, where you have agreed that such information may be shared with suppliers such as DEWIN.

2. How we use information

  • Responding to enquiries about MCT frames, sealing modules, and spare parts.
  • Preparing quotations, cross-reference tables, and free samples.
  • Sharing drawings, CAD/STEP files, and certification documents you request.
  • Processing OEM/private label and custom mold development projects.
  • Maintaining export and quality documentation required for shipment and compliance.
  • Improving our website content and technical resources based on aggregated usage data.
  • Meeting legal, tax, customs, and export control obligations.

4. How we share information

DEWIN does not sell your information. We share information only where necessary to deliver our products and services:

  • With freight forwarders and customs agents to arrange sample or bulk shipments.
  • With testing and certification bodies, where a test report references your enquiry.
  • With IT service providers who host our website and enquiry forms under confidentiality obligations.
  • With authorities, where required by law, export control, or regulatory request.
  • Sold or rented to third parties for their own marketing purposes.

5. Cookies and similar technologies

Our website uses a limited set of cookies to keep the site functioning correctly and to understand aggregated traffic patterns.

Category Purpose Status
Essential Site security, form submission, and language preference. Always active
Analytics Aggregated page views and traffic sources. Configurable
Marketing Not currently used on this website. Not in use

You can control or disable cookies through your browser settings at any time.

6. Data security

We apply reasonable administrative, technical, and physical safeguards to protect the information you share with us, consistent with our ISO 9001 and IATF 16949 certified quality management processes. This includes restricted access to enquiry records, secure transmission of drawings and technical files, and controlled retention of documentation related to export and quality compliance.

No method of transmission or storage is completely secure. If you have reason to believe your interaction with us is no longer secure, please tell us promptly through our contact form.

7. International data transfers

DEWIN is headquartered in Shaanxi Province, China, with production branches in Shandong and Hunan, and serves clients across Europe, Asia-Pacific, and the Middle East. As a result, information you provide may be transferred to, and processed in, countries other than your own, including China. Where required by applicable law, we take appropriate steps to ensure such transfers are conducted with suitable safeguards.

8. Data retention

We retain enquiry, quotation, and order-related information for as long as necessary to fulfil the purposes described in this policy, including ongoing supplier qualification, warranty support, and legal, tax, and export record-keeping obligations. When information is no longer required, we take reasonable steps to delete or anonymize it.

9. Your rights

Depending on your location and applicable law, including the GDPR, you may have the right to:

  • Request access to the information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information, subject to legal retention requirements.
  • Object to, or request restriction of, certain processing.
  • Request a copy of your information in a portable format.
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please reach us through our contact form. We will respond within a reasonable timeframe, consistent with our standard practice of replying to technical enquiries within one working day.

11. Children's privacy

Our website and services are intended for business use by purchasing professionals, engineers, and procurement teams. We do not knowingly collect information from children, and our services are not directed to children.

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices, products, or legal requirements. The effective date at the top of this page indicates when the current version took effect. We encourage you to review this page periodically.

Questions about this policy

13. Contact us

If you have questions about this Privacy Policy, or wish to exercise any of the rights described above, please reach our export sales team through our contact form. We respond in English within one working day.

Contact us